Frequently Asked Questions

I can’t find my login details

Exhibitors have been sent two (2) different log ins

  • AWRE Compulsory Forms – Please email Customer Service to be re-sent your login details.

If you need to make any modifications to the shell scheme or need to order any items for your stand, direct all queries to:

For all inquiries regarding freight, logistics, storage onsite, loading dock usage, please contact:

AWRE Location

AWRE 2024 is located in Halls 1-2, on Level 1 – Entrance from the car park is via Lift 6.

Are there Approved Suppliers Who Can Help Me Build An Exhibition Stand?

Yes, there are preferred suppliers that can help you construct your stand. Please refer to the  contact list.

I need to organise power for my stand

To order power please contact Exponet or place an order using the order forms here.

What days can I move in

stands have access from 8.00am on Tuesday 23 July 2024.

SHELL SCHEME STANDS will be ready to be occupied by 12:00pm, Tuesday 23 July 2024.

If you require access to the loading dock please refer to the Dates and Times page for access times.

If you require use of a forklift, please contact GEL Events to pre-book your forklift.


I need to drop off my stand items through the loading dock

If you require access to the loading dock please refer to the Dates and Times page for access times.

Delivery label

To send your stand items to the venue please use this Delivery label. One of your staff members or a representative needs to be at the venue to sign for the delivery as the venue or GEL Events will not sign for freight on your behalf.

I want to have a function on my stand

Any catering or functions on your stand are booked through the ICC Exhibitor Services at the venue.
Please refer to the Stand Catering & Kiosk Account order form on the on the Exhibitor Services Website page for further information.

Functions or catering occurring outside of show opening hours require approval by the Operations Manager.

I need to organise furniture for my stand

To order furniture please contact Exponet or place an order via their website.

Can I bring my own furniture in?

Yes you can. All furniture must be removed at the end of the event. Additional charges may apply for any items left uncollected

Is there storage available?

Please refer to the Storage page on the Exhibitor Services website for more information.